A Track Record of Experience and Leadership
Rely on our long history of experience when it’s time to make improvements in your practice.
Medical Practice Start-up and Expansion Consulting
Information Technology Planning and Implementation Consulting and Meeting Requirements for Meaningful Use
Managed Care Rate Negotiations and Contract Review for Community Physicians
Revenue Cycle Management Consulting
Operational Analysis and Improvement
HIPAA Privacy and Security Rule Compliance and Training
Consulting in Community and Academic Healthcare Settings
Medical Practice Start-up and Expansion Consulting
All Kinds of Minds Institute, Chapel Hill, NC
- Led the development and implementation of a pediatric clinical component for this not-for-profit institute that serves children with learning difficulties
- Revised the structure, financing, and process for the program
- Turned a failing enterprise into a financially sound practice
- Managed research and development activities to create products, tools, and administrative systems to support the clinical practice
- Conceptualized a framework for expanding the pilot site into a national program
- Developed and implemented a performance review system adopted throughout the institute
Boyette Orthopedics & Sports Medicine, Greenville, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Provided HIPAA and other compliance material and training
- Developed website content and forms
Center For School Success, West Lebanon, NH
- Guided development of clinical program, budget, staffing, and marketing and communications for new pediatric-based center for children and adolescents with learning differences
- Coached Executive Director in management of not-for-profit agency
Fuquay Ophthalmology & Glaucoma, Fuquay-Varina, NC
- Developed marketing materials and identity package
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Completed credentialing with managed care plans and government payors
Impact Orthopaedics, Raleigh, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Guided practice in selection of PMS, EHR, and information technology support vendor
- Assisted practice in hiring key staff members
Laing Dermatology & Skin Cancer Center, Knightdale, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Provided HIPAA and other compliance material and training
- Guided practice in selection of PMS, EHR, and information technology support vendor
North Carolina Dermatology Associates, Raleigh, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Guided practice in selection of PMS, EHR, and information technology support vendor
- Assisted practice in hiring key staff members
Performance Orthopaedic Surgery & Sports Medicine, Raleigh, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
Premiere Pediatrics of Harnett Health, Dunn, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Guided practice in selection of PMS, EHR, and information technology support vendor
- Developed content for marketing materials and website
Regional Medical Associates, Durham, NC
- Guided conversion of internal medicine practice to concierge medicine model
Robert L. Williamson III, DDS, Raleigh, NC
- Developed marketing strategy
- Introduced information technology support
Village Pediatrics of Chapel Hill, Chapel Hill, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Guided practice in selection of PMS, EHR, and information technology support vendor
Wake Forest Dermatology, Wake Forest, NC
- Negotiated managed care contracts and developed operating instructions for start-up practice
- Guided practice in selection of PMS, EHR, and information technology support vendor
- Assisted practice in hiring key staff members
Information Technology Planning and Implementation Consulting and Meeting Requirements for Meaningful Use
Avance Care, Morrisville, NC • Coats Medical Clinic, Coats, NC • Human Resource Consultants, Chapel Hill and Raleigh, NC • Impact Orthopaedics, Raleigh, NC • Laing Dermatology & Skin Cancer Center, Knightdale, NC • North Carolina Dermatology Associates, Raleigh, NC • Piedmont Occupational and Urgent Care, Reidsville, NC • Pinehurst Pain Clinic, Pinehurst, NC • Plum Spring Clinic, Chapel Hill, NC • Raleigh Children and Adolescents Medicine, Raleigh, NC • Ronald Patrick, MD, Cedartown, GA • Village Pediatrics of Chapel Hill, Chapel Hill, NC •Wake Forest Dermatology, Wake Forest, NC
- Managed selection and implementation of new information technology applications and IT vendor support
Managed Care Rate Negotiations and Contract Review for Community Physicians
Audrey Echt, M.D., Raleigh, NC • Avance Care, Morrisville, NC • Boyette Orthopedics & Sports Medicine, Greenville, NC • Boylan Medical Associates, Raleigh, NC • Burlington Pediatric Associates, Burlington, NC • Burlington Urological Associates, Burlington, NC • Cabarrus ENT & Facial Plastic Surgery, Concord, NC • Carolina ENT, Raleigh, NC • Chapel Hill Internal Medicine, Chapel Hill, NC • Coats Medical Clinic, Coats, NC • Cornerstone Medical Center, Burlington, NC • Crissman Family Practice, Graham, NC • Eastern Carolina Pediatrics, Wilson, NC • ENT & Audiology Associates, Raleigh, NC • Impact Orthopaedics, Raleigh, NC • Independence Health, Durham, NC • Laing Dermatology & Skin Cancer Center, Knightdale, NC • Lucy Daniels Center for Early Childhood, Cary, NC • Moore Orthopedics & Sports Medicine, Morehead City, NC • North Carolina Dermatology Associates, Raleigh, NC • NorthEast Ear, Nose & Throat Center, Concord, NC • Orange Family Medical Group, Hillsborough, NC • Orthopaedic & Sports Medicine Associates, Raleigh, NC • Performance Orthopaedic Surgery & Sports Medicine, Raleigh, NC • Pinehurst Pain Clinic, Pinehurst, NC • Plum Spring Clinic, Chapel Hill, NC • Premiere Pediatrics of Harnett Health, Dunn, NC • Premier Women's Health Professionals, Henderson, NC • Raleigh Plastic Surgery Center, Raleigh, NC • Raleigh Surgical Group, Raleigh, NC • Regional Medical Associates, Durham, NC • Southeastern Orthopedics Sports Medicine and Shoulder Center, Raleigh, NC • Stepping Stones Pediatrics, Raleigh, NC • Sunrise Pediatric Associates, Raleigh, NC • Triangle Surgical Associates, Cary, NC • Village Pediatrics of Chapel Hill, Chapel Hill, NC • Virginia Lightner Family Dermatology, Wake Forest, NC • Wake Forest Dermatology, Wake Forest, NC • Wake Health Services, Inc., Raleigh, NC • Wake Urological Associates, Raleigh, NC • Watters Surgical Associates, Raleigh, NC
- Reviewed rates and contract language for managed care agreements
- Renegotiated agreements
- Developed practice-specific managed care strategies
ReXMeD PHO, Raleigh, NC
- Guided this physician hospital organization in establishing long-range direction and infrastructure to compete in a managed care environment
- Built a physician network of 400 primary care and specialist physicians
- Negotiated eight contracts with major managed care plans that increased provider revenue for all specialties
- Developed capability to contract directly with employers
Revenue Cycle Management Consulting
Cabarrus ENT & Facial Plastic Surgery, Concord, NC • Carolina ENT, Raleigh, NC • Carolina Urological Associates, Winston-Salem, NC • Eastern Carolina Pediatrics, Wilson, NC • Raleigh Cardiology Associates, Raleigh, NC • Sunrise Pediatric Associates, Raleigh, NC • Total Family Care of Winston-Salem, Winston-Salem, NC
- Reviewed current revenue cycle management staffing, processes, and policies and procedures
- Made recommendations for change
Operational Analysis and Improvement
Carolina Ear, Nose, and Throat, Raleigh, NC
- Developed revenue cycle management plan
- Developed performance evaluation system
Eastern Medical Associates, Goldsboro, NC • Greensboro ObGyn, Greensboro, NC • Pediatric Neurology of North Carolina, Cary, NC • Pinehurst Pain Clinic, Pinehurst, NC • Planned Parenthood Health System, Raleigh, NC • Raleigh Cardiology Associates, Raleigh, NC • Raleigh Pulmonary & Allergy Consultants, Raleigh, NC • Sunrise Pediatric Associates, Raleigh, NC
- Reviewed practice structure and operations
- Developed strategies for operational improvement
North Carolina Physicians Health Program, Raleigh, NC
- Performed workflow analysis and made recommendations for improvement
- Provided guidance for human resource management
HIPAA Privacy and Security Rule Compliance and Training
AvanceCare, Morrisville, NC • Boyette Orthopedic & Sports Medicine, Greenville, NC • Boylan Medical Associates, Raleigh, NC • Coastal Physicians Alliance, Wilmington, NC • Coats Medical Clinic, Coats, NC • Durham Internal Medicine, Durham, NC • Impact Orthopaedics, Raleigh, NC • Laing Dermatology & Skin Cancer Center, Knightdale, NC • MED-EL Corporation, Winston-Salem, NC • Pediatric Neurology of North Carolina, Cary, NC • Relevance, Durham, NC • Sunrise Pediatric Associates, Raleigh, NC
- Developed curriculum and training for major regional Privacy Rule program
- Trained representatives of 40 medical practices throughout eastern North Carolina in Privacy Rule compliance
- Security Rule training and implementation
- Developed policies and procedures for Privacy and Security Rules
Consulting in Community and Academic Healthcare Settings
- Arboretum Obstetrics & Gynecology, Charlotte, NC
- Audrey Echt, MD, Raleigh, NC
- Avance Care, Morrisville, NC
- Betsy Johnson Regional Hospital (Premiere Pediatrics of Harnett Health), Dunn, NC
- Boyette Orthopedics & Sports Medicine, Greenville, NC
- Boylan Medical Associates, Raleigh, NC
- Burlington Pediatric Associates, Burlington, NC
- Burlington Urological Associates, Burlington, NC
- Cabarrus ENT & Facial Plastic Surgery, Concord, NC
- Carlbrook School, Halifax, VA
- Carolina Ear, Nose, and Throat, Raleigh, NC
- Center for School Success, West Lebanon, NH
- Chapel Hill Internal Medicine, Chapel Hill, NC
- Coastal Physicians Alliance, Wilmington, NC
- Coats Medical Clinic, Coats, NC
- Cornerstone Medical Center, Burlington, NC
- Crissman Family Practice, Graham, NC
- Durham Internal Medicine Associates, Durham, NC
- Eastern Carolina Pediatrics, Wilson, NC
- Eastern Medical Associates, Goldsboro, NC
- ENT & Audiology Associates, Raleigh, NC
- Fuquay Ophthalmology & Glaucoma, Fuquay-Varina, NC
- Greensboro ObGyn, Greensboro, NC
- Human Resource Consultants, Chapel Hill and Raleigh, NC
- Impact Orthopaedics, Raleigh, NC
- Independence Health, Durham, NC
- Laing Dermatology & Skin Cancer Center, Knightdale, NC
- Lucy Daniels Center for Early Childhood, Cary, NC
- MED-EL Corporation, Winston-Salem, NC
- Moore Orthopedic & Sports Medicine, Morehead City, NC
- North Carolina Physicians Health Program, Raleigh, NC
- NorthEast Ear, Nose & Throat Center, Concord, NC
- Orthopaedic and Sports Medicine Associates, Raleigh, NC
- Pediatric Neurology of North Carolina, Cary, NC
- Performance Orthopaedic Surgery & Sports Medicine, Raleigh, NC
- Piedmont Occupational & Urgent Care, Reidsville, NC
- Pinehurst Pain Clinic, Pinehurst, NC
- Plum Spring Clinic, Chapel Hill, NC
- Premier Women's Health Professionals, Henderson, NC
- Raleigh Cardiology Associates, Raleigh, NC
- Raleigh Children and Adolescents Medicine, Raleigh, NC
- Raleigh Emergency Medicine Associates, Raleigh, NC
- Raleigh Plastic Surgery Center, Raleigh, NC
- Raleigh Pulmonary & Allergy Consultants, Raleigh, NC
- Raleigh Surgical Group, Raleigh, NC
- Relevance, Durham, NC
- Ronald Patrick, MD, Cedartown, GA
- Southeastern Orthopedics Sports Medicine and Shoulder Center, Raleigh, NC
- Stepping Stones Pediatrics, Raleigh, NC
- Sunrise Pediatric Associates, Raleigh, NC
- The Lucy Daniels Center for Early Childhood, Raleigh, NC
- Total Family Care of Winston-Salem, Winston-Salem, NC
- Triangle Surgical Associates, Cary, NC
- Village Pediatrics of Chapel Hill, Chapel Hill, NC
- Wake County Medical Society, Raleigh, NC
- Wake Forest Dermatology, Wake Forest, NC
- Wake Health Services, Inc., Raleigh, NC
- Wake Urological Associates, Raleigh, NC
- Watters Surgical Associates, Raleigh, NC